Privacy Policy

Effective Date: September 18, 2026

Last Updated: September 18, 2026

At Sydney Sport Psychology, LLC we respect your privacy and take the protection of personal information seriously.

This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit our website, contact us, schedule or participate in our Services, or otherwise interact with us.

Because our Services may involve information concerning mental performance, rehabilitation, health, or other sensitive subjects, we aim to handle such information carefully and transparently.

1. Information We Collect

Depending on how you interact with us, we may collect the following categories of information.

Information You Provide Directly

You may provide information such as:

- Name;

- Email address;

- Telephone number;

- Organization or professional affiliation;

- Appointment and scheduling information;

- Payment and transaction information;

- Information you voluntarily provide during consultations;

- Performance-related information;

- Rehabilitation-related information;

- Goals, concerns, or challenges discussed during Services; and

- Other information you voluntarily provide.

Some information you provide may be sensitive or health-related.

2. How We Use Information

We may use personal information to:

- Provide, schedule, and manage Services;

- Communicate with you;

- Respond to inquiries;

- Process payments;

- Coordinate interdisciplinary services when appropriately authorized or otherwise permitted;

- Customize services to your goals and circumstances;

- Maintain business and client records;

- Comply with legal obligations;

- Perform other purposes disclosed to you at the time information is collected or otherwise permitted by applicable law.

We will not use sensitive information for purposes materially inconsistent with the purposes for which it was collected without appropriate notice, consent, authorization, or other legal basis when required.

3. Health and Mental-Performance Information

You may voluntarily provide information relating to mental performance, emotional experiences, injury, rehabilitation, physical health, psychological readiness, confidence, anxiety, motivation, or other sensitive subjects.

We understand that this information can be highly personal.

We will use and disclose such information only as appropriate for providing Services, conducting authorized collaborations, complying with legal obligations, or for other purposes permitted or authorized by applicable law.

4. Information Sharing and Disclosure

We will take reasonable steps to protect confidential information in accordance with applicable law. We seek to limit disclosures to information reasonably necessary for the applicable purpose.

We may disclose personal information to appropriate third parties when reasonably necessary to provide Services, operate our business, or comply with law.

Potential recipients may include:

- Professional service providers;

- Administrative or billing providers;

- Attorneys, accountants, insurers, or other professional advisors when legally required or permitted;

- Collaborating healthcare or performance professionals, when appropriately authorized or otherwise permitted;

- Government agencies or law-enforcement authorities when legally required or permitted; and

- Other parties when you specifically authorize or direct us to disclose information.

5. Interdisciplinary Collaboration

Some Services involve collaboration with physical therapists, rehabilitation clinics, healthcare providers, coaches, sports-performance professionals, or other organizations.

When information needs to be shared as part of a collaboration, we will follow the applicable authorization, consent, contractual, and legal requirements.

When appropriate, you may be asked to provide written authorization identifying:

- The information that may be shared;

- The person or organization receiving the information;

- The purpose of the disclosure; and

- The duration or expiration of the authorization.

Certain disclosures may be permitted or required without separate authorization under applicable law.

6. Communications

We may use contact information to communicate with you about:

- Appointments;

- Services you have requested;

- Administrative matters;

- Educational resources;

- Events;

- Business updates; and

- Other communications permitted by applicable law.

7. Payment Information

Payments may be processed through third-party payment providers.

We generally do not need to retain complete payment-card information ourselves when a third-party payment processor handles the transaction.

Third-party payment providers may collect and process payment information according to their own privacy policies and terms.

8. Third-Party Service Providers

We may use third-party providers for services such as:

- Website hosting;

- Scheduling;

- Video conferencing;

- Payment processing;

- Email;

- Cloud storage;

- Analytics;

- Security;

- Customer relationship management; and

- Business administration.

These providers may process information on our behalf or independently as described in their own privacy policies.

Where appropriate, we seek contractual or other safeguards designed to protect information entrusted to us.

9. Information Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

No method of transmitting or storing information is completely secure, and we cannot guarantee absolute security.

You should use caution when transmitting sensitive information through ordinary email, text messages, website forms, or other communication methods that may not provide the same protections as a secure client platform.

10. Data Retention

We retain personal information for as long as reasonably necessary to:

- Provide Services;

- Maintain appropriate business and client records;

- Meet contractual obligations;

- Comply with legal, regulatory, accounting, insurance, or professional obligations;

- Resolve disputes; and

- Protect our legal rights.

Retention periods may vary depending on the type of information and the circumstances in which it was collected.

When information is no longer reasonably necessary, we may securely delete, destroy, or de-identify it, subject to applicable legal and operational requirements.

11. Your Privacy Rights

Depending on applicable law and the nature of the information we maintain, you may have rights concerning your personal information, which may include the right to:

- Request access to certain personal information;

- Request correction of inaccurate information;

- Request deletion of information, subject to legal exceptions;

- Request information regarding how personal information is used or disclosed;

- Withdraw consent where processing is based on consent; and

- Exercise other rights provided by applicable law.

Certain information may be exempt from deletion or other requests because we are required or permitted to retain it.

If you wish to exercise a privacy right, contact us using the information in Section 17.

We may need to verify your identity before fulfilling certain requests.

12. Privacy of Minors

Our website is not intended to knowingly collect personal information from children without appropriate authorization or consent.

If Services are provided to a minor, we may collect information from the minor's parent, legal guardian, or other authorized representative as appropriate.

If you believe a child has provided personal information to us without appropriate authorization, please contact us.

13. Website Analytics

We may use analytics services to understand how visitors interact with our website.

Squarespace Analytics may collect information such as device information, IP address, browser information, pages visited, and interactions with the website.

Analytics information may be used to improve website functionality, content, security, and user experience.

14. Social Media and Public Platforms

Our website may contain links to social-media platforms or other third-party websites.

Interactions with those platforms may be governed by their own privacy policies.

We encourage you to review the privacy practices of third-party platforms before providing them with personal information.

15. Do Not Send Sensitive Information Through Public Channels

Please do not submit highly sensitive personal, mental-health, medical, rehabilitation, or other confidential information through public comments, social-media messages, or other channels that are not intended for confidential communication.

If you are unsure whether a communication method is appropriate for sensitive information, contact us first.

16. Data Breaches

Despite reasonable safeguards, no system can be guaranteed completely secure.

If we determine that a security incident has occurred that requires notification under applicable law, we will provide notifications as required by the applicable legal requirements.

Certain federal privacy and breach-notification requirements may apply to businesses that collect or maintain consumer health information, depending on the nature of the business and information involved.

17. Contact Us

For privacy questions, requests, or concerns, contact:

Sydney Sport Psychology, LLC

Sydney Washington

Email: info@sydneysportpsychology.com

Website: sydneysportpsychology.com

Please include enough information for us to understand and respond to your request, but do not include unnecessary sensitive information in an initial email.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Services, technology, legal requirements, or privacy practices.

When we make material changes, we may update the “Last Updated” date and provide additional notice where appropriate.

We encourage you to review this Privacy Policy periodically.

19. Additional Privacy Documents

Depending on the nature of your Services and professional status, you may receive additional privacy, consent, confidentiality, authorization, or data-use documents.

Those documents may provide more specific information concerning particular Services or relationships and may supplement this Privacy Policy.